Returns & Exchanges
At The Army Painter, we want you to be completely satisfied with your purchase. If your new apparel doesn't meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all garment tags remain attached and the packing slip is included inside.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
